Returns & Exchanges

At Monza Outlet, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Monza Outlet account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the unworn garments in their original packaging, ensuring all designer tags and labels remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.